Privacy Policy
Last Updated: August 22, 2026
Empire Concept respects the privacy of visitors and customers. This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.
Information We May Collect
When you contact Empire Concept or request an estimate, we may collect information you voluntarily provide, including:
• First and last name
• Phone number
• Email address
• ZIP code
• Project type
• Approximate number of windows or doors
• Preferred contact method
• Project details or messages you submit
Future Online Quote Features
If you use an online quote or photo-based quote feature in the future, we may also collect:
• Property or project photographs you choose to upload
• Window or door preferences
• Product, style, grid, color, or material selections
• Approximate project quantities
• Information about the age of the home
• Other information you voluntarily provide about the project
How We May Use Information
We may use information you provide to:
• Respond to inquiries
• Prepare or discuss estimates and pre-quotes
• Schedule consultations
• Understand project requirements
• Communicate about products, installation, appointments, or next steps
• Improve our website, customer experience, and services
• Maintain business records
• Protect against spam, misuse, or fraudulent submissions
Pre-Quotes and Final Pricing
If Empire Concept offers an online or photo-based pre-quote feature, photographs and project information submitted through that feature may be reviewed to help us understand the project and prepare a preliminary estimate.
Any online or photo-based quote should be described as a preliminary estimate or pre-quote, not a final contract price.
Final pricing may require an in-person inspection, measurements, confirmation of product selections, site conditions, installation requirements, and other project details.
Technical Information
Our website provider and other service providers may automatically process limited technical information such as browser type, device information, IP address, cookies, and website activity for security, functionality, analytics, or performance purposes.
Analytics
Empire Concept uses Google Analytics to help us understand how visitors interact with our website. Google Analytics may process information such as pages visited, approximate location, device and browser information, website interactions, and other usage information.
Google Analytics may use cookies and similar technologies subject to your consent choices and our website’s cookie settings. We use this information to understand website performance, improve the user experience, and evaluate how visitors find and use our website.
Google processes information according to its own privacy practices.
reCAPTCHA
Our website forms may use Google reCAPTCHA to help protect against spam and automated abuse. Use of reCAPTCHA may be subject to Google's applicable Privacy Policy and Terms of Service.
Information Sharing
Empire Concept does not sell personal information.
Information may be shared with service providers only when reasonably necessary to operate the website, communicate with customers, process submissions, manage projects, or provide business services.
Examples may include website hosting, email, form storage, CRM, scheduling, analytics, or other operational service providers.
Information may also be disclosed when required by law or when reasonably necessary to protect the rights, safety, or property of Empire Concept, our customers, or others.
Data Retention
We may retain submitted information for as long as reasonably necessary to respond to inquiries, manage projects, maintain business records, comply with legal obligations, and operate our business.
Security
We use reasonable administrative and technical measures intended to protect information submitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Choices
You may contact Empire Concept to request that we update or correct personal information you previously provided, subject to applicable legal and business recordkeeping requirements.
Children's Privacy
The Empire Concept website and services are intended for homeowners and other adults seeking window and door services. We do not knowingly design our website to collect personal information from children.
Third-Party Services
Our website may contain links to or integrate with third-party services. Those services operate under their own privacy policies and terms.
Policy Updates
Empire Concept may update this Privacy Policy as the website, services, or legal requirements change. The updated version will display a revised “Last Updated” date.
Contact Us
For privacy-related questions, contact:
Empire Concept
North Alabama